Ribbon - Square Moissanite S925 Sterling Silver Earrings With Platinum-plated Stud Earrings, A Fashionable And Luxurious Diamond Jewelry Accessory

Shipping Information

The price you see is the price you pay — there are *never* any additional charges at checkout or upon delivery.


DEFAULT: Vann Veld Premier Shipping

Features:

Free US Shipping on all orders — no minimum purchase.
No duties, taxes, or hidden fees. Your purchase is fully covered (Delivered Duties Paid – DDP).

All orders ship from our secure international warehouse.
Order Processing: 1–3 business days (up to 5 business days in peak seasons).
Delivery Time:  8–13 business days (total, including processing).
Tracking & Insurance:  Every shipment is tracked and fully insured for your peace of mind.

Remember: The price you see is the price you pay — there are *never* any additional charges at checkout or upon delivery.

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Returns & Exchanges

Our Commitment to Your Satisfaction

We stand behind the quality of every Vann Veld piece. If you're not completely satisfied, our return and exchange process is straightforward and customer-focused.

Return Eligibility -* 30-day window:
Returns accepted within 30 days of delivery (confirmed by tracking).
Items must be in original, unworn condition with all packaging, tags, certificates, and documents.

How to Return

1. Contact Us:** Email [vonzonneveld@gmail.com](mailto:vonzonneveld@gmail.com) to request a return authorization within 30 days of delivery.
2. Damaged or Defective Items:

- If your item is received damaged or defective, contact us within 48 hours and include photos.

 - We will provide a prepaid return label and instructions.
- Full refund or immediate replacement is offered.

3. Other Returns (Change of Mind): For non-damaged items, return shipping to our facility in Brazil is the customer's responsibility.
- We recommend a tracked and insured service.
- Return address will be provided after authorization.

Refunds

- Refunds are processed to the original payment method within 5 business days of receiving the returned item and confirming its condition.
- You will be notified by email when your refund is issued.

Lost Packages

- If your package is lost in transit, contact us. We’ll arrange a replacement order at no extra cost and send a complimentary gift card for your inconvenience.

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Important Notes

- Sale and clearance items are non-returnable.
- Returns without prior authorization cannot be accepted.
- Shipping costs for change of mind returns are not refundable.
- All returns require proof of purchase.
- Orders can be modified or canceled within 3 hours of confirmation.

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Questions?

 Our customer care team is here to help! Email us at

[vonzonneveld@gmail.com](mailto:vonzonneveld@gmail.com) for any shipping or return questions.---Vann Veld Premier Shipping — Free US Delivery. No Duties, Taxes, or Hidden Fees. Thank you for choosing Vann Veld. We deliver quality and peace of mind — every order, every time.*